Frequently Asked Questions​

We ask that all animals are secured so they do not potentially run off. All of the products we use are safe for your family and pets, as well as environmentally safe. You are more than welcome to find somewhere in your home to relax and let us take care of the services.

We have a wide variety of services and prices. We always provide customized processes and solutions for your specific needs. We have every tool fo potential job. Please call for a courtesy consultation and we will be more than happy to find out how we can best serve you. and provide you with an accurate estimate.

We do have a 30 day guarantee on all of our residential carpet and upholstery care services. Unless otherwise specified.

The industry standard for dry times is 6-10 hours, never to exceed 24 hours under extreme circumstances. Upholstery typically dries in 4-6 hours.

We highly recommend that you wait until the carpets are completely dry. Placing furniture on damp carpets have the potential to stain light colored carpets, which can be permanent.

We recommend vacuuming on a regular basis. Normal vacuuming helps to prolong the life and appearance of your carpets by removing dry debris that breaks down the fibers. We also pre vacuum as part of our service as well.

We ask that as much items be moved as possible before we arrive. Utilize areas that we are not servicing for temporary furniture placement. We can move some small items within reason. We typically go around large heavy objects.